Hotline: 09135000042
Orders that you submit online are processed immediately and may not be canceled, and you may need to wait until you receive the merchandise in order to return it.
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases] [include any that are applicable]. These items are not eligible for a return, refund, or exchange.
To initiate a return, please email us at info@fugeonline.com. We require a receipt or proof of purchase to accompany your return.
For items that are manufactured by another party and resold by Us, please do not send such items back to the manufacturer.
If your return is accepted by Us, Fuge will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card, or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
If you do not comply with any of the above conditions, Fuge reserves the right to refuse the return or exchange or to impose different or additional conditions.
As regards any dispute relating in any way to your use of any Fuge Service, or to any products or services sold or distributed by Fuge or through www.fugeonline.com, Fuge Vogue, Fuge Properties, Fuge Travels, or Fuge Crypto. Party do hereby covenant that he/she shall not commence or maintain any suit against Fuge whether at law or in equity, but both Parties shall use all reasonable endeavors to settle any dispute between them, arising from or in connection with this Agreement amicably through mutual discussion. If the dispute cannot be resolved by mutual discussions within a period of Twenty one (21) days from the date of notice, such dispute or claim will be resolved by binding arbitration, rather than in court. And the decision by the arbitrator shall be final. Each party shall provide his/her own arbitrator at their own cost. Both arbitrators shall agree on a neutral arbitrator whose decision will be final. The fee for the Neutral arbitrator shall be shared equally by both parties. The Arbitration shall be carried out in accordance with the provisions of the Arbitration and Conciliation Act Cap A18 Laws of the Federation 2004 or any amendment or re-enactment thereof. The Arbitration shall take place in Lagos, Nigeria and be conducted in English Language.
